“Emotional survival”? That sounds a bit dramatic, but design is like dating – every time you engage in a design task, be it facilitating a workshop or drafting a new […]
In a previous article Fear: the nemesis of innovation in a government enterprise, I imagined a perfect world scenario where a government project implemented a ‘Managed failure plan’ as a way of ensuring that […]
Much of our time as User Experience or Usability professionals is taken up with battling against the ‘unbelievers’, trying to promote our cause and make the world a more usable place. Sometimes we need to understand that some things are designed to be hard to use on purpose. This post examines the hard-to-use things in everyday life that perhaps should stay that way and encourages you to bring your own examples to our show-and-tell. I believe there are three main reasons for anti-usability: protecting us from our own stupidity, protecting our patch and getting to the truth.